Giving Help

You have the ability to manage your account and set up new gifts or scheduled donations from your donor dashboard! This also enables you to view your past giving and print giving statements.
We’ve created a visual tutorial to guide you through the one-time set-up process.

Below the log-in tutorial are instructions about setting up a donation and basic uses of your online account. Click the yellow text links to jump to those sections.

Need to login or create an online account to give? Click the "LOGIN" button on the top right side of any Christar webpage.

If you already have an account on our website, enter your email address and password and click “Login.” If you’ve previously logged in to the website but cannot remember your password, click “Reset your password” and follow the instructions. If you do not have an account yet, click “Register.”

If registering for a new account, fill out the information below and click “Sign Up for Free.” The password must be at least 12 characters long and must contain at least 1 capital letter, 1 number and 1 symbol.

Hooray, you have a password! Now you can access your dashboard or go to the website. To get to your dashboard, click on the person icon on the top right side. This opens a menu. Choose the information that you would like to view.

To go to the main christar.org home page, click on the Christar logo, or click ABOUT, PRAY, LEARN, GO, SEND or GIVE, depending on what you want to see.

In the future, you can access your dashboard at christar.org by clicking the “LOGIN” button on the top right side. Use the email address that you provided and the password that you just created.

Establishing a Donation

Please Note: You must have a worker's three- or four- digit account number in order to donate to them online. We do not post names of our workers on the website for security reasons.

Step 1: Looking Up a Worker

There are three places on the website where you can begin your donation process to send support for workers.
The simplest method is the first one.

Method 1: Worker's Page

In the address bar of your browser, type "christar.org/worker/XXXX" and replace the Xs with the three- or four-digit account number for the worker. The account number and perhaps the first three letters of the worker's last name will appear in the area that's whited-out. Type the amount you wish to give into the white bar (where the '30' is on the example).

Method 2: Give Page

Click the blue GIVE link in the header next to the magnifying glass. This goes to the general donations page.
Please do not use the giving box on top of the photo for donating to workers!
Instead, scroll down to the first blue box on the left and type the worker's number in the white search box.

Once you type in a valid worker account number (three or four digits, depending on the worker), a second rectangle will pop up where you can input the amount of your donation. The first three characters of the worker's last name will appear where the darker blue shape is.

Method 3: Support a Worker

Hover over the GIVE link in the header and click the top option in the dropdown: "Support a Worker." In the white box on the blue background, type in the worker's number.

Step 2: Amount and Checkout

Regardless of how you get started, click the yellow "GIVE" button after inputting a donation amount. This will take you to the Checkout page.

On the checkout page you will have various options and spaces to fill in.
The dark purple is covering where the account number of your worker would show up.
The yellow highlight gives you the option of making your donation anonymous. The checkout page will default to "no."
The dark pink link is where you can add a note to your donation. Please note that the worker will see this note, and if you create a recurring donation, they will see it every time the donation repeats.
The bright green highlight is how you can make your donation be recurring!

Below is what you will see if you select the round button highlighted in green above. Note that you must create an online account in order to set up a recurring donation. That's what the Password rectangles are for.

You have two choices of payment methods from our website - either debit/credit card or electronic check.
Note: If you wish to approve the donation each month, you will need to set that up through your bank rather than through our website.

For debit/credit card donations, you will have the option of covering the 3% fee or allowing us to take it out of the donation. Note: There is no fee for electronic check donations!

After completing your payment information, you will scroll down and input your billing information.
Note: Although there is an option for changing the country, our web host does not easily allow for online donations from a billing address in another country.

Please do NOT select the button highlighted pink, unless you are a church staff member facilitating a gift from the church itself.

Once everything is completed, press the gold "Process Gift" button!

Using Your Donor Account

Updating Your Address

When you are logged into your giving account on christar.org, hover over the blue person (in the blue circle) at the top right and select the "Edit Profile" option. Scroll down to the address section, enter the address and save.

Making Changes to Giving

If you're logged in, hover over the blue person (in the blue circle) at the top right and select “My Giving.” The page that loads enables you to update/cancel a recurring gift as well as to update or add a payment method.

To Update or Cancel a Recurring Gift

Scroll down past the blue bar and your summary to where it says “Recurring Gifts.” Your monthly donation/s are listed there. On the right are three horizontal lines. Click those, then click “Edit.”

You can change the amount on the top right-hand side of the pop-up box.

To cancel the gift, either put an end date on the left, or change the bottom left gold button from “Active” to “Canceled.”

Updating a Payment Method

Scroll down past the blue bar, your summary and “Recurring Gifts” to where it says “My Payment Options.” Your financial giving methods are listed there.

On the right of each one there are three horizontal lines. Click those, then click “Edit.” You can update the card's expiration date or security code OR the bank account information on the new page that loads.

Adding a Payment Method

To the right of the “My Payment Options” header there is a yellow button to “Add Payment Method.” Click there, then fill in the payment information on the new page that loads. When you have completed that, click the yellow “Save” button.

Next you will need to connect the new giving method to your recurring gift. Hover over the blue person at the top right and select “My Giving” again. Then scroll down to “Recurring Gifts”. Your monthly donation/s are listed there. On the right are three horizontal lines. Click those, then click “Edit.” In the little popup box, there are three yellow dropdowns on the left-hand side. Click the down arrow next to the middle one (“Payment Method”) and select the new payment method that you just saved.

Downloading Your Annual Statement

Hover over the blue person in the circle at the top right of any page on the website. Click “My Statements” in the dropdown. Then select the year from the dropdown on the left. That will show you all your gifts in the year you select. Click the blue "Download Giving Statement” button below the year dropdown. A popup window will ask you where on your computer you want to save it. Navigate to an easy-to-find option such as Downloads or Desktop, and click the gray “Save” button at the bottom right of the popup.